INFO 1411 IT Troubleshooting and Recovery

4.5 - 0.0 - 4.5

Prerequisite

(1) INFO 1401

Course Description

This course teaches students how to identify and follow best practices for managing the facility infrastructure and information systems found in an enterprise Data Center Environment. The course focuses on enterprise data center components and systems, management and monitoring tools, and techniques used to create a fault-tolerant redundant configuration that meets the requirements of a company's disaster management introduced by concepts like DCIM, green technology, cloud based computing, virtualization, and big data.