2014-2015 Catalog

INFO 1219 Professional Practices

4.5 - 0.0 - 4.5


(2) ENGL 1010 and INFO 1001

Course Description

This course provides the opportunity to acquire knowledge and skills in the area of office practices and to discuss trends, issues, and policies of today's business offices. Topics include administrative professional careers, professional image and office behavior, employer expectations, employee responsibilities and skills, personal communication skills, planning meetings and effective note-taking skills, understanding office financials, coordinating travel, personal organization, problem-solving and decision-making techniques, stress management control, and leadership skills and strategies.