2015-2016 Catalog

FINA 1010 Customer Service Skills

4.5 - 0.0 - 4.5

Prerequisite

(1) ENGL 1220 - must be completed prior to taking this course.

Course Description

This course provides an in-depth look at the soft skills and self-management skills needed to provide effective customer service and support in all business environments. (Cross-listed as INFO 1010)