Information Technology – Desktop Support Specialist (ITDS1)
Award: Associate in applied science degree
Program location: Fort Omaha Campus, Sarpy Center, Online
This degree prepares students to successfully install, upgrade, deploy, and configure Windows operating systems. Students gain a strong technical foundation in monitoring and maintaining software, security features, and network connectivity.
Graduation Requirements
|
General education
|
27.0–27.5
|
|
Major requirements
|
32.0
|
|
Option requirements
|
49.5
|
|
Total credit hours required
|
108.5–109.0
|
General education requirements
See General education requirements for Information Technology
Major requirements for Information Technology
See Major requirements for Information Technology
Option requirements for Desktop Support Specialist (49.5 credit hrs.)
Courses
| INFO 1120 | Operating Systems IIONLINE | 4.5 |
| INFO 1240 | Integrated Applications for IT SupportONLINE | 4.5 |
| INFO 1411 | IT Troubleshooting and RecoveryONLINE | 4.5 |
| INFO 1421 | Virtualization, Remote Access, and Monitoring | 4.5 |
| INFO 2261 | Software Applications SupportONLINE | 4.5 |
| INFO 2351 | Introduction to XMLONLINEHYBRID | 4.5 |
| INFO 2362 | Building Secure EnvironmentsONLINE | 4.5 |
| INFO 2808 | Boundary ProtectionONLINE | 4.5 |
| INFO 2942 | Network Support CapstoneONLINE | 4.5 |
Select 9.0 credit hours from the following:
Suggested Guide for Courses
Below is a suggested guide for students planning careers as desktop support specialists after two years of full-time study.
First Year
First quarter
| | ENGL level I | 4.5 |
| INFO 1001 | Information Systems and LiteracyONLINEHYBRID | 4.5 |
| INFO 1003 | Introduction to Computer ProgrammingONLINEHYBRID | 5.0 |
| Total Credit Hours: | 14.0 |
Second quarter
| INFO 1002 | Introduction to Information TechnologyONLINEHYBRID | 4.5 |
| INFO 1110 | Windows Operating Systems IONLINEHYBRID | 4.5 |
| INFO 1620 | Introduction to Database DesignONLINEHYBRID | 4.5 |
| Total Credit Hours: | 13.5 |
Third quarter
| | ENGL level II | 4.5 |
| INFO 1023 | Networking EssentialsONLINEHYBRID | 4.5 |
| INFO 1311 | Web Page CreationONLINEHYBRID | 4.5 |
| Total Credit Hours: | 13.5 |
Fourth quarter
| INFO 1120 | Operating Systems IIONLINE | 4.5 |
| INFO 1411 | IT Troubleshooting and RecoveryONLINE | 4.5 |
| HMRL 1010 | Human Relations SkillsONLINEHYBRID | 4.5 |
| Total Credit Hours: | 13.5 |
Second Year
Fifth quarter
| INFO 1111 | Linux Operating Systems IONLINE | 4.5 |
| INFO 1240 | Integrated Applications for IT SupportONLINE | 4.5 |
| INFO 2351 | Introduction to XMLONLINEHYBRID | 4.5 |
| Total Credit Hours: | 13.5 |
Sixth quarter
| INFO 2261 | Software Applications SupportONLINE | 4.5 |
| INFO 1421 | Virtualization, Remote Access, and Monitoring | 4.5 |
| MATH | Elective | 4.5-5.0 |
| Total Credit Hours: | 13.5-14.0 |
Seventh quarter
| INFO 2362 | Building Secure EnvironmentsONLINE | 4.5 |
| INFO 2808 | Boundary ProtectionONLINE | 4.5 |
| INFO | Elective | 4.5 |
| Total Credit Hours: | 13.5 |
Eighth quarter
| INFO | Elective | 4.5 |
| | Humanities/social science elective | 4.5 |
| INFO 2942 | Network Support CapstoneONLINE | 4.5 |
| Total Credit Hours: | 13.5 |
The degree option is an area of interest within a program. Although students may complete single or multiple options within this program, only the major degree is awarded.