INFO 1240 Integrated Applications for IT Support

4.5 - 0.0 - 4.5

Prerequisite

(2) INFO 1002 and INFO 1110

Course Description

This course builds upon application skills covered in courses INFO 1001 and INFO 1002 to enhance performance in a support environment. Built on problem-based case learning, students learn the problem resolution process while exploring additional file formats, data structures, and integration between applications. Information Technology Infrastructure Library concepts are also explored. NOTE: Course formerly Integrated Applications for the Help Desk.