Customer Service Representative (PSCSD)

Award:  Career certificate

Pathway to associate degree:  General Studies (GSAAS)

This career certificate prepares students to work as customer service representatives for business and industry. NOTE: This career certificate leads to a general studies degree.

Requirements for Customer Service Representative career certificate (22.5 credit hrs.)

BSAD 1000	Introduction to BusinessONLINE	4.5
HMRL 1010	Human Relations SkillsONLINEHYBRID	4.5
	OR
WORK 1400	Employability Skills	4.5
INFO 1001	Information Systems and LiteracyONLINEHYBRID	4.5
INFO 1008	Business Office CommunicationsONLINE	4.5
INFO 1010	Customer Service SkillsONLINE	4.5