Customer Service Representative (PSCSD)
Award: Career certificate
Pathway to associate degree: General Studies (GSAAS)
This career certificate prepares students to work as customer service representatives for business and industry. NOTE: This career certificate leads to a general studies degree.
Requirements for Customer Service Representative career certificate (22.5 credit hrs.)
| BSAD 1000 | Introduction to Business | 4.5 credits |
| HMRL 1010 | Human Relations Skills | 4.5 credits |
| | OR | |
| WORK 1400 | Employability Skills | 4.5 credits |
| INFO 1001 | Information Systems and Literacy | 4.5 credits |
| INFO 1008 | Business Office Communications | 4.5 credits |
| INFO 1010 | Customer Service Skills | 4.5 credits |