Information Technology – Desktop Support Specialist (ITDS1)
Award: Associate in applied science degree
Program location: Fort Omaha Campus, Sarpy Center, Online
This program provides critical services to ensure effective IT operations. Students gain a diverse set of skills to provide desktop support covering a multitude of technologies including software support, hardware support, basic networking skills, telephony support, security and a wide range of other technology issues.
Graduation Requirements
|
General education
|
27.0–27.5
|
|
Major requirements
|
13.5
|
|
Option requirements
|
58.5
|
|
Total credit hours required
|
99.0 - 99.5
|
General education requirements (27.0-27.5 credit hrs.)
The general education requirements for this degree program exceed the minimum standard number of hours. For more information, contact Student Services.
Communications
| | English level I | 4.5 |
| | English level II | 4.5 |
Humanities/social sciences
| | Humanities/social sciences | 4.5 |
Quantitative/Numeracy Skills
Students planning to transfer to a four-year institution should select MATH 1425.
Professionalism and Life Skills
| INFO 1001 | Information Systems and LiteracyONLINEHYBRID | 4.5 |
| HMRL 1010 | Human Relations SkillsONLINEHYBRID | 4.5 |
| | OR | |
| RDLS 1200 | College and Career StrategiesONLINE | 4.5 |
Major requirements for Information Technology (13.5 credit hrs.)
| INFO 1000 | Workplace Skills for IT ProfessionalsHYBRIDONLINE | 4.5 |
| INFO 1002 | Introduction to Information TechnologyONLINEHYBRID | 4.5 |
| INFO 2805 | Network and Information Security BasicsONLINEHYBRID | 4.5 |
Option requirements for Desktop Support Specialist (58.5 credit hrs.)
| INFO 1022 | Business Telecommunication SystemsONLINEHYBRID | 4.5 |
| INFO 1023 | Networking EssentialsONLINEHYBRID | 4.5 |
| INFO 1030 | Introduction to Service Desk OperationsONLINEHYBRID | 4.5 |
| INFO 1105 | IT Essentials PC Repair I | 4.5 |
| INFO 1110 | Windows Operating Systems IONLINEHYBRID | 4.5 |
| INFO 1120 | Windows Operating Systems IIONLINEHYBRID | 4.5 |
| INFO 1125 | IT Essentials PC Repair II | 4.5 |
| INFO 1135 | IT Communication SkillsONLINEHYBRID | 4.5 |
| INFO 2023 | Network and Certification Preparation Network+ Certification Prep | 4.5 |
| INFO 2261 | Software Applications SupportONLINEHYBRID | 4.5 |
| INFO 2806 | Network Attacks, Intrusions, and Penetration TestingONLINEHYBRID | 4.5 |
| INFO 2942 | Desktop Support Capstone/InternshipONLINE | 4.5 |
| INFO 2808 | Boundary ProtectionONLINEHYBRID | 4.5 |
The degree option is an area of interest within a program. Although students may complete single or multiple options within this program, only the major degree is awarded.