INFO 2261 Software Applications Support

4.5 - 0.0 - 4.5

Prerequisite

(2) INFO 1120 and INFO 2351 - must be completed prior to taking this course.

Course Description

Students install common stand-alone and custom software applications concentrating on interoperability and meeting specific criteria. Location of software modules and problem-solving techniques are reviewed. The use of Knowledge and Incident Management software is also included while integrating customer support skills. This hands-on class should be taken in the last two quarters of degree requirements.