Information Technology – Desktop Support Specialist (ITDS1)
Award: Associate in applied science degree
Program location: Fort Omaha Campus, Sarpy Center, Online
This degree prepares students to successfully install, upgrade, deploy, and configure Windows operating systems. Students gain a strong technical foundation in monitoring and maintaining software, security features, and network connectivity.
Graduation Requirements
|
General education
|
27.0–27.5
|
|
Major requirements
|
32.0
|
|
Option requirements
|
45.0
|
|
Total credit hours required
|
104.0–104.5
|
General education requirements
See General education requirements for Information Technology
Major requirements for Information Technology
See Major requirements for Information Technology
Option requirements for Desktop Support Specialist (45.0 credit hrs.)
| INFO 1120 | Windows Operating System IIONLINE | 4.5 |
| INFO 1240 | Integrated Applications for IT SupportONLINE | 4.5 |
| INFO 1411 | IT Troubleshooting and RecoveryONLINE | 4.5 |
| INFO 1421 | Cloud Infrastructure and Services Monitoring | 4.5 |
| INFO 2261 | Software Applications SupportONLINE | 4.5 |
| INFO 2351 | Introduction to XMLONLINEHYBRID | 4.5 |
| INFO 2362 | Building Secure EnvironmentsONLINE | 4.5 |
| INFO 2808 | Boundary ProtectionONLINE | 4.5 |
| INFO 2942 | Network Support CapstoneONLINE | 4.5 |
Select 4.5 credit hours from the following:
Curriculum Plan
Below is a suggested guide for students planning careers as desktop support specialists after two years of full-time study.
First Year
First quarter
| | ENGL level I | 4.5 |
| INFO 1001 | Information Systems and LiteracyONLINEHYBRID | 4.5 |
| INFO 1003 | Introduction to Computer ProgrammingONLINEHYBRID | 5.0 |
| Total Credit Hours: | 14.0 |
Second quarter
| INFO 1002 | Introduction to Information TechnologyONLINEHYBRID | 4.5 |
| INFO 1110 | Windows Operating Systems IONLINEHYBRID | 4.5 |
| INFO 1620 | Introduction to Database DesignONLINEHYBRID | 4.5 |
| Total Credit Hours: | 13.5 |
Third quarter
| | ENGL level II | 4.5 |
| INFO 1023 | Networking EssentialsONLINEHYBRID | 4.5 |
| INFO 1311 | Web Page CreationONLINEHYBRID | 4.5 |
| Total Credit Hours: | 13.5 |
Fourth quarter
| INFO 1120 | Windows Operating System IIONLINE | 4.5 |
| INFO 1411 | IT Troubleshooting and RecoveryONLINE | 4.5 |
| HMRL 1010 | Human Relations SkillsONLINEHYBRID | 4.5 |
| Total Credit Hours: | 13.5 |
Second Year
Fifth quarter
| INFO 1111 | Linux Operating Systems IONLINE | 4.5 |
| INFO 1240 | Integrated Applications for IT SupportONLINE | 4.5 |
| INFO 2351 | Introduction to XMLONLINEHYBRID | 4.5 |
| Total Credit Hours: | 13.5 |
Sixth quarter
| INFO 2261 | Software Applications SupportONLINE | 4.5 |
| INFO 1421 | Cloud Infrastructure and Services Monitoring | 4.5 |
| MATH | Elective | 4.5-5.0 |
| Total Credit Hours: | 13.5-14.0 |
Seventh quarter
| INFO 2362 | Building Secure EnvironmentsONLINE | 4.5 |
| INFO 2808 | Boundary ProtectionONLINE | 4.5 |
| Total Credit Hours: | 9.0 |
Eighth quarter
| | Elective | 4.5 |
| | Humanities/social science elective | 4.5 |
| INFO 2942 | Network Support CapstoneONLINE | 4.5 |
| Total Credit Hours: | 13.5 |
The degree option is an area of interest within a program. Although students may complete single or multiple options within this program, only the major degree is awarded.