2013-2014 Catalog

INFO 1219 Professional Practices

4.5 - 0.0 - 4.5


(2) ENGL 1010 and INFO 1001

Course Description

This course provides the opportunity to acquire knowledge and skills in the area of office practices and to discuss trends, issues, and policies of today's business offices. Topics include social media and careers, diversity, interview techniques, note-taking skills, new employee skills, professional telephone use, business etiquette and protocol, decision-making strategies, professional image, business ethics, personal organization, problem-solving techniques, stress management control, communication through body language, professional office behavior, and sexual harassment.