Customer Service Management (BCSSD)

Award: Career certificate

Pathway to associate degree:  General Studies (GSAAS) 

Program location: Elkhorn Valley Campus, Fort Omaha Campus, South Omaha Campus

This career certificate develops skills for working with customers and employees in business settings where extensive employee and customer interactions are critical. 

Requirements for Customer Service Management career certificate (27.0 credit hrs.)

BSAD 1600	Principles of Supervision	4.5 credits
BSAD 2100	Principles of Management	4.5 credits
HMRL 1010	Human Relations Skills	4.5 credits
INFO 1010	Customer Service Skills	4.5 credits
SPCH 1110	Public Speaking	4.5 credits
SPCH 1300	Interpersonal Communication	4.5 credits