Information Technology – Desktop Support Specialist (ITDS1)

Award: Associate in applied science degree

Program location: Fort Omaha Campus, Sarpy Center, Online

This degree prepares students to successfully install, upgrade, deploy, and configure Windows operating systems. Students gain a strong technical foundation in monitoring and maintaining software, security features, and network connectivity.

Graduation Requirements

General education	27.0–27.5
Major requirements	32.0
Option requirements	40.5
Total credit hours required	99.5–100.0

General education requirements (27.0-27.5 credit hrs.)

The general education requirements for this degree program exceed the minimum standard number of hours. For more information, contact Student Services.

Communications

	English level I	4.5
	English level II	4.5

See Communications course options

Humanities/social sciences

Humanities/social sciences

4.5

See Humanities/social sciences course options

Quantitative/Numeracy Skills

MATH 1220	Business MathematicsONLINE	4.5
	OR
MATH 1420	College AlgebraONLINE	5.0

MATH 1420: Students transferring to a four-year institution must take this course. Additional prerequisite(s) may be required.

Other

HMRL 1010	Human Relations SkillsONLINEHYBRID	4.5
INFO 1001	Information Systems and LiteracyONLINEHYBRID	4.5

Major requirements for Information Technology (32.0 credit hrs.)

INFO 1002	Introduction to Information TechnologyONLINEHYBRID	4.5
INFO 1003	Introduction to Computer ProgrammingONLINEHYBRID	5.0
INFO 1023	Networking EssentialsONLINEHYBRID	4.5
INFO 1110	Windows Operating Systems IONLINEHYBRID	4.5
INFO 1111	Linux Operating Systems IONLINE	4.5
INFO 1311	Web Page CreationONLINEHYBRID	4.5
INFO 1620	Introduction to Database DesignONLINEHYBRID	4.5

Option requirements for Desktop Support Specialist (40.5 credit hrs.)

INFO 1120	Windows Operating Systems IIONLINE	4.5
INFO 1411	IT Troubleshooting and RecoveryONLINE	4.5
INFO 1421	Cloud Infrastructure and Services MonitoringONLINE	4.5
INFO 2261	Software Applications SupportONLINE	4.5
INFO 2351	Introduction to XMLONLINEHYBRID	4.5
INFO 2362	Building Secure EnvironmentsONLINE	4.5
INFO 2808	Boundary ProtectionONLINE	4.5
INFO 2942	Network Support CapstoneONLINE	4.5

Select 4.5 credit hours from the following:

INFO 1600	Emerging Technologies in ITONLINE	variable
INFO 1805	A+ Certified Professional	4.5
INFO 2981	Internship	variable

The degree option is an area of interest within a program. Although students may complete single or multiple options within this program, only the major degree is awarded.

See Curriculum Plan