2018-2019 Catalog

Information Technology – Desktop Support Specialist (ITDS1)

Award: Associate in applied science degree

Program location: Fort Omaha Campus, Sarpy Center, Online

This program provides critical services to ensure effective IT operations. Students gain a diverse set of skills to provide desktop support covering a multitude of technologies including software support, hardware support, basic networking skills, telephony support, security and a wide range of other technology issues.

Graduation Requirements

General education

27.0–27.5

Major requirements

32.0

Option requirements

40.5

Total credit hours required

99.5–100.0

General education requirements (27.0-27.5 credit hrs.)

The general education requirements for this degree program exceed the minimum standard number of hours. For more information, contact Student Services.

Communications

English level I

4.5

English level II

4.5

Humanities/social sciences

Humanities/social sciences

4.5

Quantitative/Numeracy Skills

MATH 1220 or higher

4.5

Students planning to transfer to a four-year institution should select MATH 1420. 

Additional

INFO 1001Information Systems and LiteracyONLINEHYBRID

4.5

HMRL 1010Human Relations SkillsONLINEHYBRID

4.5

OR

RDLS 1200College Success StrategiesONLINE

4.5

Major requirements for Information Technology (32.0 credit hrs.)

INFO 1002Introduction to Information TechnologyONLINEHYBRID

4.5

INFO 1003Problem Solving and Programming LogicONLINEHYBRID

5.0

INFO 1023Networking EssentialsONLINEHYBRID

4.5

INFO 1110Windows Operating Systems IONLINEHYBRID

4.5

INFO 1111Linux Operating Systems IONLINEHYBRID

4.5

INFO 1311Web Page CreationONLINEHYBRID

4.5

INFO 1620Introduction to Database DesignONLINEHYBRID

4.5

Option requirements for Desktop Support Specialist (40.5 credit hrs.)

INFO 1022Business Telecommunication SystemsONLINEHYBRID

4.5

INFO 1030Introduction to Service Desk OperationsONLINEHYBRID

4.5

INFO 1120Windows Operating Systems IIONLINEHYBRID

4.5

INFO 1135IT Communication SkillsONLINEHYBRID

4.5

INFO 1413Data Center Technician IONLINEHYBRID

4.5

INFO 2261Software Applications SupportONLINEHYBRID

4.5

INFO 2805Network and Information Security BasicsONLINEHYBRID

4.5

INFO 2942Desktop Support CapstoneONLINE

4.5

Select 4.5 credit hours from the following:

INFO 1600Emerging Technologies in ITONLINEHYBRID

Variable

INFO 1805A+ Certified Professional

4.5

INFO 2981Internship

variable

The degree option is an area of interest within a program. Although students may complete single or multiple options within this program, only the major degree is awarded.

See Curriculum Plan