2018-2019 Catalog

Information Technology - Desktop Support Specialist Curriculum Plan

Below is a suggested guide for students planning careers as desktop support specialists after two years of full-time study.

First Year

First quarter

ENGL level I

4.5

INFO 1001Information Systems and LiteracyONLINEHYBRID

4.5

INFO 1003Problem Solving and Programming LogicONLINEHYBRID

5.0

Total Credit Hours:14.0

Second quarter

INFO 1002Introduction to Information TechnologyONLINEHYBRID

4.5

INFO 1110Windows Operating Systems IONLINEHYBRID

4.5

INFO 1620Introduction to Database DesignONLINEHYBRID

4.5

Total Credit Hours:13.5

Third quarter

ENGL level II

4.5

INFO 1023Networking EssentialsONLINEHYBRID

4.5

INFO 1311Web Page CreationONLINEHYBRID

4.5

Total Credit Hours:13.5

Fourth quarter

INFO 1022Business Telecommunication SystemsONLINEHYBRID

4.5

INFO 1120Windows Operating Systems IIONLINEHYBRID

4.5

HMRL 1010Human Relations SkillsONLINEHYBRID

4.5

OR

RDLS 1200College Success StrategiesONLINE

4.5

Total Credit Hours:18.0

Second Year

Fifth quarter

INFO 1030Introduction to Service Desk OperationsONLINEHYBRID

4.5

INFO 1111Linux Operating Systems IONLINEHYBRID

4.5

INFO 1135IT Communication SkillsONLINEHYBRID

4.5

Total Credit Hours:13.5

Sixth quarter

INFO 1413Data Center Technician IONLINEHYBRID

4.5

INFO 2261Software Applications SupportONLINEHYBRID

4.5

MATH Elective

4.5-5.0

Total Credit Hours:13.5-14.0

Seventh quarter

INFO 2805Network and Information Security BasicsONLINEHYBRID

4.5

INFO Elective

4.5

Total Credit Hours:9.0

Eighth quarter

Humanities/social science elective

4.5

INFO 2942Desktop Support CapstoneONLINE

4.5

Total Credit Hours:9.0

See Program