2017-2018 Catalog

INFO 1010 Customer Service Skills

4.5 - 0.0 - 4.5

Recommended Prior or Concurrently

Level 1 English course - recommended either prior to or at the same time as this course, but not required.

Course Description

This course provides an in-depth look at the soft skills and self-management skills needed to provide effective customer service and support in all business environments. (Cross-listed as FINA 1010)