2016-2017 Catalog

Customer Service Representative (PSCSD)

Award:  Career certificate

Pathway to associate degree:  General Studies (GSAAS)

This career certificate prepares students to work as customer service representatives for business and industry. 

Gainful employment data for this program (such as costs and jobs related to the program) can be found at www.mccneb.edu/Current-Students/Resources/Student-Services-SOS/Student-Right-to-Know.aspx.

Requirements for Customer Service Representative career certificate (22.5 credit hrs.)

BSAD 1000Introduction to BusinessONLINE

4.5

HMRL 1010Human Relations SkillsONLINEHYBRID

4.5

OR

WORK 1400Employability Skills

4.5

INFO 1001Information Systems and LiteracyONLINEHYBRID

4.5

INFO 1008Business Office CommunicationsONLINE

4.5

INFO 1010Customer Service SkillsONLINE

4.5