2016-2017 Catalog

Customer Service Management (BCSSD)

Award: Career certificate

Pathway to associate degree:  General Studies (GSAAS) 

Program location: Elkhorn Valley Campus, Fort Omaha Campus, South Omaha Campus

This career certificate develops skills for working with customers and employees in business settings where extensive employee and customer interactions are critical. 

Gainful employment data for this program (such as costs and jobs related to the program) can be found at www.mccneb.edu/Current-Students/Resources/Student-Services-SOS/Student-Right-to-Know.aspx.

Requirements for Customer Service Management career certificate (27.0 credit hrs.)

BSAD 1600Principles of SupervisionONLINE

4.5

BSAD 2100Principles of ManagementONLINE

4.5

HMRL 1010Human Relations SkillsONLINEHYBRID

4.5

INFO 1010Customer Service SkillsONLINE

4.5

SPCH 1110Public SpeakingONLINEHYBRID

4.5

SPCH 1300Interpersonal Communication

4.5