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Information Technology – Desktop Support Specialist (ITDS1)

Award: Associate in applied science degree

Program location: Fort Omaha Campus, Sarpy Center, Online

This degree prepares students to successfully install, upgrade, deploy, and configure Windows operating systems. Students gain a strong technical foundation in monitoring and maintaining software, security features, and network connectivity.

Graduation Requirements

General education

27.0–27.5

Major requirements

32.0

Option requirements

45.0

Total credit hours required

104.0–104.5

General education requirements

See General education requirements for Information Technology

Major requirements for Information Technology

See Major requirements for Information Technology

Option requirements for Desktop Support Specialist (45.0 credit hrs.)

Courses

INFO 1120Windows Operating System IIONLINE

4.5

INFO 1240Integrated Applications for IT SupportONLINE

4.5

INFO 1411IT Troubleshooting and RecoveryONLINE

4.5

INFO 1421Cloud Infrastructure and Services Monitoring

4.5

INFO 2261Software Applications SupportONLINE

4.5

INFO 2351Introduction to XMLONLINEHYBRID

4.5

INFO 2362Building Secure EnvironmentsONLINE

4.5

INFO 2808Boundary ProtectionONLINE

4.5

INFO 2942Network Support CapstoneONLINE

4.5

Select 4.5 credit hours from the following:

ELEC 1100IT Essentials PC Repair I

4.5

INFO 1805A+ Certified Professional

4.5

INFO 2981Internship

variable

 

Curriculum Plan

Below is a suggested guide for students planning careers as desktop support specialists after two years of full-time study.

First Year

First quarter

ENGL level I

4.5

INFO 1001Information Systems and LiteracyONLINEHYBRID

4.5

INFO 1003Introduction to Computer ProgrammingONLINEHYBRID

5.0

Total Credit Hours:14.0

Second quarter

INFO 1002Introduction to Information TechnologyONLINEHYBRID

4.5

INFO 1110Windows Operating Systems IONLINEHYBRID

4.5

INFO 1620Introduction to Database DesignONLINEHYBRID

4.5

Total Credit Hours:13.5

Third quarter

ENGL level II

4.5

INFO 1023Networking EssentialsONLINEHYBRID

4.5

INFO 1311Web Page CreationONLINEHYBRID

4.5

Total Credit Hours:13.5

Fourth quarter

INFO 1120Windows Operating System IIONLINE

4.5

INFO 1411IT Troubleshooting and RecoveryONLINE

4.5

HMRL 1010Human Relations SkillsONLINEHYBRID

4.5

Total Credit Hours:13.5

Second Year

Fifth quarter

INFO 1111Linux Operating Systems IONLINE

4.5

INFO 1240Integrated Applications for IT SupportONLINE

4.5

INFO 2351Introduction to XMLONLINEHYBRID

4.5

Total Credit Hours:13.5

Sixth quarter

INFO 2261Software Applications SupportONLINE

4.5

INFO 1421Cloud Infrastructure and Services Monitoring

4.5

MATH Elective

4.5-5.0

Total Credit Hours:13.5-14.0

Seventh quarter

INFO 2362Building Secure EnvironmentsONLINE

4.5

INFO 2808Boundary ProtectionONLINE

4.5

Total Credit Hours:9.0

Eighth quarter

Elective

4.5

Humanities/social science elective

4.5

INFO 2942Network Support CapstoneONLINE

4.5

Total Credit Hours:13.5

The degree option is an area of interest within a program. Although students may complete single or multiple options within this program, only the major degree is awarded.