Information Technology – Desktop Support Specialist (ITDS1)
Award: Associate in applied science degree
Program location: Fort Omaha Campus, Sarpy Center, Online
This program provides critical services to ensure effective IT operations. Students gain a diverse set of skills to provide desktop support covering a multitude of technologies including software support, hardware support, basic networking skills, telephony support, security and a wide range of other technology issues.
Graduation Requirements
General education
|
27.0–27.5
|
Major requirements
|
32.0
|
Option requirements
|
40.5
|
Total credit hours required
|
99.5–100.0
|
General education requirements (27.0-27.5 credit hrs.)
The general education requirements for this degree program exceed the minimum standard number of hours. For more information, contact Student Services.
Communications
| English level I | 4.5 |
| English level II | 4.5 |
Humanities/social sciences
| Humanities/social sciences | 4.5 |
Quantitative/Numeracy Skills
MATH | MATH 1220 or higher | 4.5 - 5.0 |
Students planning to transfer to a four-year institution should select MATH 1420.
Additional
INFO 1001 | Information Systems and LiteracyONLINEHYBRID | 4.5 |
HMRL 1010 | Human Relations SkillsONLINEHYBRID | 4.5 |
| OR | |
RDLS 1200 | College Success StrategiesONLINE | 4.5 |
Major requirements for Information Technology (32.0 credit hrs.)
INFO 1002 | Introduction to Information TechnologyONLINEHYBRID | 4.5 |
INFO 1003 | Problem Solving and Programming LogicONLINEHYBRID | 5.0 |
INFO 1023 | Networking EssentialsONLINEHYBRID | 4.5 |
INFO 1110 | Windows Operating Systems IONLINEHYBRID | 4.5 |
INFO 1111 | Linux Operating Systems IONLINEHYBRID | 4.5 |
INFO 1311 | Web Page CreationONLINEHYBRID | 4.5 |
INFO 1620 | Introduction to Database DesignONLINEHYBRID | 4.5 |
Option requirements for Desktop Support Specialist (40.5 credit hrs.)
INFO 1022 | Business Telecommunication SystemsONLINEHYBRID | 4.5 |
INFO 1030 | Introduction to Service Desk OperationsONLINEHYBRID | 4.5 |
INFO 1120 | Windows Operating Systems IIONLINEHYBRID | 4.5 |
INFO 1135 | IT Communication SkillsONLINEHYBRID | 4.5 |
INFO 1413 | Data Center Technician IONLINEHYBRID | 4.5 |
INFO 2261 | Software Applications SupportONLINEHYBRID | 4.5 |
INFO 2805 | Network and Information Security BasicsONLINEHYBRID | 4.5 |
INFO 2942 | Desktop Support CapstoneONLINE | 4.5 |
Select 4.5 credit hours from the following:
The degree option is an area of interest within a program. Although students may complete single or multiple options within this program, only the major degree is awarded.
See Curriculum Plan